SMS / Text Messaging Terms

1. Program Description

Synergy Legal Services ("Synergy Legal," "we," "our," or "us") offers a text messaging (SMS) program that allows us to communicate with clients and prospective clients about their legal matters. Messages relate to consultations, appointments, case updates, and service notifications. This page describes the terms of that program.

2. Consent to Receive Messages

By providing your mobile phone number and checking the consent box on our contact form (or opting in on another Synergy Legal intake form), you agree to receive text messages from Synergy Legal at the number you provided, including messages sent using automated technology. The same consent also covers voice calls and calls that use a prerecorded or AI-generated voice, as described in Section 8 below.

3. Types of Messages

• Appointment reminders and confirmations
• Case status updates and document-ready notifications
• Follow-up communications related to your legal matter
• Responses to your inquiries
• Important notices regarding your services

4. Message Frequency

Message frequency varies based on your case activity. You may receive several messages per week during active periods of your matter.

5. Message & Data Rates

Message and data rates may apply. Synergy Legal does not charge for SMS messages; however, your mobile carrier may charge standard messaging and data rates. Please contact your carrier for details about your plan.

6. Opt-Out — Reply STOP

7. Help — Reply HELP

8. Voice and AI Voice Calls

In addition to text messages, Synergy Legal may contact you by telephone at the number you provide. This includes live calls from a member of our team, and automated calls that use a prerecorded or artificial (AI-generated) voice — for example appointment reminders, case updates, and follow-up on an inquiry you submitted.

Every automated call identifies Synergy Legal Services and offers a way to stop receiving future calls.

9. TCPA and FCC Compliance

Synergy Legal Services complies with the Telephone Consumer Protection Act (TCPA) and applicable Federal Communications Commission (FCC) rules, including the FCC’s February 2024 Declaratory Ruling confirming that calls using AI-generated voices are “artificial” voices under the TCPA.

We obtain your prior express consent before sending automated text messages or placing calls that use a prerecorded or AI-generated voice. We do not contact people who have not opted in, and we honor every opt-out request promptly.

10. Privacy & No Sharing

Your mobile phone number and SMS consent information will not be sold, shared, rented, or transferred to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This data is used solely to facilitate communications between you and Synergy Legal.

For full details on how we handle your personal information, see our Privacy Policy.

11. Changes to These Terms

We may update these SMS Terms from time to time. When we do, we will update the Effective Date above. Continued participation in the messaging program after any update constitutes acceptance of the revised terms.

12. Contact Us